Frequently Asked Questions

Everything you need to know about shopping with Isalis.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your pieces sooner.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of the delivery date. Please note that sale items are final sale.

Do you ship internationally?

Yes, Isalis ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location.

How do I know which size to order?

Since we curate pieces from various independent designers, sizing can vary. We provide a specific size guide on each product page to help you find your perfect fit.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible payment installments through Afterpay.